At Trendingtrail, managed by Baysquarespace Fintech Private Limited, we are dedicated to offering a smooth and satisfying shopping experience. While we aim to provide high-quality fashion products, we recognize that returns may sometimes be necessary. This policy details the criteria for return eligibility, the step-by-step return process, and the timelines for submitting requests and receiving refunds.  

Return Eligibility Guidelines  

To ensure a smooth and hassle-free return process, please adhere to the following conditions:  

• The item must be in its original, unused condition, with no signs of wear, washing, or alterations.  
• All original tags, labels, and packaging must remain intact and included with the return.  
• Products should be returned in the same clean and undamaged state as when received.  
• Return requests must be submitted within 48 hours of delivery.  
• To initiate a return, contact our customer support team within the specified timeframe.  

Please note that returns failing to meet these criteria or submitted outside the allowed period may not be accepted.  

How to Initiate a Return  

1. Contact Customer Support    
   Reach out to our support team at Baysquarespacefintechpvtltd@gmail.com, Baysquarespacefintechauthorize@gmail.com with your order details and a brief explanation of the reason for your return.  
2. Provide Supporting Evidence    
   If applicable, attach clear photographs of the item to highlight any defects, damages, or issues with your order.  
3. Follow Return Instructions    
   Once your request is reviewed and approved, we will provide the return shipping address along with any necessary steps to complete the process.  

Please note that we reserve the right to decline any return that does not comply with the conditions specified in our Return & Refund Policy.  

Refund Process and Timeline  

Once your returned item is received, our team will carefully inspect it to ensure it meets the criteria outlined in our Return & Refund Policy. You will be informed of the outcome, confirming whether your refund request has been approved or declined. If approved, the refund will be processed to your original payment method within 5 to 7 business days, and a confirmation email will be sent once the transaction is complete.  

Partial Refunds  

In some instances, a partial refund may be provided if the returned item has minor damage or is missing certain components, and therefore does not fully meet our return requirements.  

Damaged, Defective, or Incorrect Items  

If you receive an item that is damaged, defective, or does not match your order, please contact us within 48 hours of delivery to initiate a return. To help us resolve the issue quickly, provide clear photographs or a short video illustrating the problem.  

Need Assistance?  

If you require assistance with a return or refund, our customer support team is ready to help. Please contact us at Baysquarespacefintechpvtltd@gmail.com, Baysquarespacefintechauthorize@gmail.com, and we will be happy to assist you.  

Thank you for choosing Trendingtrail. We value your trust and are committed to providing a seamless, secure, and satisfying shopping experience.