At Trendingtrail, operated by Baysquarespace Fintech Private Limited, we are dedicated to providing a seamless, reliable, and hassle-free shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Baysquarespace Fintech Private Limited, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy details the procedures for processing, dispatching, and delivering products ordered through our platform. By placing an order, you agree to abide by the terms outlined in this policy. Our goal is to ensure that your purchase reaches you safely, promptly, and without any complications.
We currently deliver to addresses within India only. At this time, our shipping services are exclusively domestic, and international deliveries are not available.
Once you place an order, our team begins processing it within 1 to 2 business days, excluding weekends and public holidays. You will receive an email confirmation with your order details as soon as processing starts.
Our standard delivery timeframe is typically between 3 and 8 business days, depending on your location and the efficiency of the courier service. Please note that occasional delays may occur due to factors such as severe weather, logistical challenges, or high-demand periods.
If a delivery cannot be completed due to an incorrect address, the recipient being unavailable, or refusal to accept the package, the order will be returned to our warehouse. To arrange for a re-shipment, please contact our customer support team.
If your order arrives damaged, our team is ready to assist. Please reach out to our support team within 48 hours of delivery and provide clear photos of the damaged item for verification. In the case of lost shipments, we will work with our delivery partners to investigate and provide an appropriate resolution, either a replacement or a full refund.
For any inquiries or concerns regarding shipping and delivery, please contact us at Baysquarespacefintechpvtltd@gmail.com, Baysquarespacefintechauthorize@gmail.com. We value your trust and are dedicated to ensuring a smooth and satisfying shopping experience with every order.